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Package Information - Project Legal Details
a) Transportation

Your project will involve travel to and within the city (and surrounding area) that you are applying to. You will travel together as a group with the rest of your team by air from the UK to the country you have applied to go to. Within country your transportation costs are covered as a part of your project package. This will include airport transfers either by minibus or taxi, and passes to the city public transportation system (bus, train and metro). Other transportation may include bus, coach, train or taxi travel to local places to take part in the project activities.

Flights and flights only are financially protected by the ATOL scheme through our agreement with Key Travel Ltd (ATOL number 3329). When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that you flight is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to:

b) Accommodation

Your accommodation will be either in rented private apartments which you will share with other same gender members of your team, or public hostels of similar levels to a UK youth hostel. In hostels the team will always be housed in private rooms that would only share with other same gender members of your team. The accommodation will be at a minimum level of a two star hotel.

Your accommodations will always provide private rooms for the group, washing facilities, bedding and meeting space.

During the Project Briefing in Birmingham you will stay in a Travelodge.

c) Meals/Food

You will receive per diem cash for your meals set at a level deemed average for the local area in your city by people who live permanently in that location. The cash will be given to you every few days and you will therefore have autonomy and responsibility for how you use your cash when choosing meals.

d) Itinerary

Your project will begin at lunchtime on Monday June 20th at the Agapé HQ (167 Newhall Street, Birmingham, B3 1SW), it is your responsibility to get yourself to the HQ, that is not a part of the cost of the project. You will spend two days being briefed in Birmingham before departing for the country you are going to on Wednesday June 22nd. You will spend the remainder of your project based in and around the city to which you are applying before returning to the UK on Friday July 8th. Your project and our responsibility end when you leave the restricted areas at your return UK airport.

e) Passport requirements and potential health risks

Portugal: As a UK citizen only your passport is required to enter Portugal. There are no special visa or health requirements related to this location.

Russia: As a UK citizen you will require a visa to enter Russia. New Life Ministries (Agapé in Russia) will issue you the relevant invitation documents to apply for a Religious Purposes Visa for the Russian Federation. You will be required to complete an online form and present at the Russian visa processing centre in London for biometric (fingerprint) tests as a part of your visa application. The costs of procuring your visa are included in your Project package, however it does not include the cost of your travel to and from London for your biometric appointment. Once in Russia you will be required to register your visa with the government however this process will be done for you on arrival.

The only health formality in Russia is that you will not consume tap water, only drink bottled water purchased from reputable persons/places.

f) Costs and payment

Your payment schedule is as follows…
£150 by MONDAY 12th MARCH 2018
£350 (£500 total) by MONDAY 30th APRIL 2018

Full amount by MONDAY 4th JUNE 2018

Your full payment is due two weeks before departure for the Project Briefing.

g) Minimum numbers

There is no minimum number of participants required for this Project. As you will be travelling as part of a team along with Agapé staff the group will be viable regardless of numbers of outside purchasers of the Project package.

h) Travel delays

Any delays will be handled by your team leaders in conjunction with the staff responsible for the project both in the UK and in your host country. You will have full travel insurance cover as a part of your package which will be used in the event of delays. Under the ATOL regulations we will be assisted with flight problems by Key Travel through whom our travel itinerary will be booked. Accommodation and further per diem will be provided where required in the event of delays.

i) Security and liability of Agapé

Agapé is covered by International Passenger Protection Insurance. This insurance covers the traveller in the case that Agapé becomes insolvent before or during a project.

In accordance with "The Package Travel, Package Holidays and Package Tours Regulations 1992" all passengers booking with Agape Ministries Ltd are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Agape Ministries Ltd.

There is no requirement for Financial Protection of day trips, and none is provided. This insurance is only valid for packages booked that DO NOT include flights.

Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. This insurance is only valid for passengers who book and pay directly with/to Agape Ministries Ltd. If you have booked and/ or paid direct to a Travel Agent for a holiday with Agape Ministries Ltd please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance.

This Insurance has been arranged by International Passenger Protection Limited and underwritten by Certain underwriters at Lloyd’s. For further information please go to

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).


All our travellers will also be covered by travel insurance arranged by us; this will include cover for the cost of the flights.

Agapé is recognised by Global Connections as operating under the Code of Best Practice in Short-Term Mission 2019 and 2020.